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Undo a received order (delete a GRN)

How to undo Mark as received by deleting the Goods Received Note

Applies to: Nomni Procure.

Before you start

  • A GRN (Goods Received Note) is created when you tap Receive in the mobile app.

  • If the order was received on the Buyer Hub with Mark as received, no GRN is created, and this can't be undone yourself.

How to delete a GRN

  1. In Nomni Procure, open Orders.

  2. Search for the PO number and open the order.

  3. Open the GRN for the order.

  4. Tap the options menu and select Delete.

  5. Confirm.

What you should see: the order no longer shows as received, and you can receive it again with the correct items and quantities.

If something goes wrong

There is no GRN on the order: it was probably received on the Buyer Hub. Send us the PO number in chat and we'll check.

Several orders were received together: orders to the same supplier for the same delivery date are linked. On the GRN screen, use Reference orders to choose which orders the GRN covers.

Need help?

Message us from the chat in Nomni Procure or Nomni Supply, or email support@nomni.ai. Tell us your outlet or company name and add a screenshot. Never send us your password.

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