Editing supplier details

Change who should receive order notifications, cut off times, order minimums

Zeemart Ops Team avatar
Written by Zeemart Ops Team
Updated over a week ago

Applicable to: iOS, Android, Buyer Hub

You can edit order-related settings such as order cut off times, minimum order value, delivery schedules when prompted to do so on the mobile app, or anytime on the Buyer Hub, if it is for a "passive" supplier, meaning suppliers that are not using Zeemart to actively manage their orders.

On Buyer App (only when prompted)

You can only edit the settings on the mobile app if you are prompted to review settings. The prompt only shows for new supplier that you are using on Zeemart. Our app may occasionally prompt users to review the settings from time to time.

⚠️ NOTE: Ordering to the supplier is disabled until you have reviewed the settings.

You will see the following alert if there are settings that you need to review on the app:

1. Tap the yellow banner to start reviewing process.

2. Select a particular supplier to review and if your account is linked to multiple outlets, you may need to tap the "X to review" button next to each outlet's name to reveal the list of suppliers.

3. You will be able to see the settings for selected supplier. If no changes required, you can tap Save to confirm the settings right away.

However, if you need to make any changes, tap the email address or the order cut off times to edit.

4. You may also add WhatsApp number of the recipients just tap Other notification methods to add a WhatsApp number to receive order notifications.

5. Once done, select the fields to be updated by selecting with the circled checkbox. Enabled options for WhatsApp or SMS are indicated by this tick. Once you're done editing the settings here, tap Done.

6. Check the settings again on the screen and proceed to Save and confirm changes.

⚠️ Did you enable a WhatsApp/SMS number but do not see it here? Exit this screen by tapping the top of the screen (or Back button on Android) and reopen the screen again. Make sure to select the checkbox next to WhatsApp or SMS fields.

8. You can now place orders to this supplier.

On Buyer Hub:

  • Select Outlets > Actions > View suppliers

  • On the Suppliers page select Actions > View supplier settings

What can you edit on the page?

You can edit the following:

  • Recipients of order notifications: Email/WhatsApp/SMS. The emails entered here will also receive notifications about incomplete deliveries created from the GRN page. Please note that only 1 mobile number can be entered in the WhatsApp and SMS fields.

  • Minimum order: Minimum amount required per order, and whether ordering should still be allowed if order value is below the minimum.

  • Delivery fee policy: How delivery fees should work, if applicable.

  • Cancelling after cutoff: If checked, orders cannot be cancelled after the cut off time.

  • Order cut off times: Which days can be selected for delivery and the cut off time for each day.

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