Quick answer: Your business has turned on approval for some orders, for example orders over a set amount. These orders go to your approver first and show as PENDING APPROVAL. Once approved, they go to the supplier.
This article is for Nomni Procure buyers (restaurants).
What happens
You place the order.
If it needs approval, it shows as PENDING APPROVAL and your approver is notified.
The approver opens the order and taps Approve order.
The order goes to the supplier. You’re updated in the app and by email.
What you should see: The order status changes to APPROVED, then to the supplier’s status.
If an order is stuck
Ask your approver to check their notifications.
To change who approves or which orders need approval, email support@nomni.ai.
Need help?
Email support@nomni.ai or call 1300 445 483.